jilibet1 Privacy Policy

This Privacy Policy applies to all services provided by jilibet1 through the website at jilibet1.co and the jilibet1 mobile app. It covers how we handle the personal information of all registered players and visitors, including those based in Bangladesh.

When you create a jilibet1 account, deposit funds, play games, or simply browse the platform, you are sharing certain information with us. This policy explains what that information is, why we need it, and how we keep it safe. We have written this in plain language because we believe you deserve to understand exactly how your data is handled — not just tick a box and move on.

By using jilibet1, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform. You can contact our support team at any time with questions about your privacy.

jilibet1 collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information we receive from payment processors to verify transactions.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

jilibet1 uses your personal data only for legitimate purposes directly related to operating your account and providing our services. We do not use your data for purposes you would not reasonably expect.

• Account Management: Creating and maintaining your jilibet1 account, verifying your identity, and managing your login credentials.
• Transaction Processing: Processing deposits and withdrawals via bKash and Nagad, and maintaining accurate financial records.
• Customer Support: Responding to your queries, resolving disputes, and providing assistance through live chat and email.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, bonus abuse, money laundering, and unauthorised account access.
• Legal Compliance: Meeting our obligations under applicable laws and regulations, including anti-money-laundering (AML) requirements.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve game performance, platform stability, and user experience.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate support tools.
• Communications: Sending you important account notifications, security alerts, and — where you have opted in — promotional offers from jilibet1.

jilibet1 will never use your personal data to make automated decisions that significantly affect you without human review. If you receive a communication from jilibet1 that you did not expect, contact our support team immediately.

jilibet1 does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment Processors: We share transaction data with bKash and Nagad to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Game Providers: Some game data (such as bet amounts and game results) is shared with our game software providers to operate the games and resolve disputes. Game providers do not receive your identity or contact information.
• Legal Authorities: jilibet1 may disclose your data to law enforcement or regulatory authorities if required by law, court order, or to prevent serious harm. We will notify you of such disclosures where legally permitted to do so.
• Fraud Prevention Services: We may share limited data with fraud detection services to protect the platform and all players from fraudulent activity.

All financial transactions on jilibet1 are processed in Bangladeshi taka (BDT) via bKash and Nagad. jilibet1 does not store your full bKash or Nagad PIN or any sensitive payment authentication credentials on our servers.

We store only the mobile wallet number associated with your account for the purpose of processing withdrawals to the correct destination. This number is encrypted at rest and is never displayed in full within the platform interface.

Transaction records — including deposit amounts, withdrawal amounts, dates, and reference numbers — are retained for a minimum of five years to comply with financial record-keeping requirements. These records may be accessed by our compliance team and, where required by law, by regulatory authorities.

jilibet1 uses cookies — small text files stored on your device — to keep the platform running correctly. We use only the cookies that are genuinely necessary for the platform to function. We do not use advertising cookies or third-party tracking cookies.

• Session Cookies: Keep you logged in during your visit. These are deleted automatically when you close your browser.
• Security Cookies: Help us detect and prevent fraudulent login attempts and protect your account.
• Preference Cookies: Remember your language and display preferences so you don't have to set them every time.
• Analytics Cookies: Collect anonymised data about how players use the platform so we can improve performance. No personally identifiable information is included in analytics data.

You can control cookies through your browser settings. Disabling session cookies will prevent you from logging in to jilibet1. Disabling other cookies may affect platform performance but will not prevent you from accessing most features.

jilibet1 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

• Active Account Data: Retained for the lifetime of your account plus 2 years after closure.
• Financial Transaction Records: Retained for a minimum of 5 years to comply with financial regulations.
• KYC Verification Documents: Retained for 5 years after account closure.
• Support Correspondence: Retained for 2 years after the last interaction.
• Technical Logs: Retained for 90 days, then automatically deleted.

When your data is no longer required, jilibet1 will securely delete or anonymise it. Anonymised data — which cannot be linked back to you — may be retained indefinitely for statistical and platform improvement purposes.

jilibet1 takes the security of your personal data seriously. We implement multiple layers of technical and organisational security measures to protect your information from unauthorised access, loss, or misuse.

• 256-bit SSL Encryption: All data in transit between your device and jilibet1 servers is encrypted.
• Encrypted Data Storage: Sensitive data including passwords and payment details is encrypted at rest using industry-standard algorithms.
• Access Controls: Only authorised jilibet1 staff with a legitimate need can access player data, and all access is logged and audited.
• 24/7 Security Monitoring: Our systems are monitored around the clock for suspicious activity and potential security threats.
• Regular Security Audits: jilibet1 conducts regular internal and third-party security reviews to identify and address vulnerabilities.

While we take every reasonable precaution, no online platform can guarantee 100% security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

As a jilibet1 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.

jilibet1 is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted during the registration process and may be repeated at any time if we have reason to believe an account holder may be underage.

If we discover that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on jilibet1, please contact us at [email protected] so we can investigate and act promptly.

jilibet1 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how we handle your data, we will notify you via your registered email address or through an in-platform notification before the changes take effect. Your continued use of jilibet1 after a policy update constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how jilibet1 handles your personal data, please get in touch with our team:

• Email: [email protected] — privacy-related requests are handled within 30 days.
• Live Chat: Available 24/7 on jilibet1 — for urgent account security concerns, live chat is the fastest option.
• FAQ: Visit our FAQ page for answers to common privacy and account questions.

Our support team is available in both Bengali and English, every day of the year. We take privacy requests seriously and will never dismiss or delay a legitimate data rights request.